Client Issue Email Templates
Client Issue Email Templates
The last year has put us on high alert. Everything we do and feel is at an extreme level including client communications. Our emotions control situations especially when handling issues that are controversial or related to topics of sensitive nature. Fear is controlling. Allowing fear to control you within your business dealings can cause the absolute downfall of your entire photography business.
Today is the day we stop letting fear control our business decisions and client communication.
We worked together with some of the top photographers in the industry to come up with ten of the top client issues facing photographers. Then we created lawyer drafted responses that will help you set your boundaries and avoid client issues when facing these problems. You will never have to stress out for hours on end, posting in Facebook groups and hoping for a miracle answer to your client problems. We have the answer for you right here!
Reclaim your sanity and confidence while saving time with our ten question copy template for client issues. Then spend the time you save generating more clients and photographing stunning images.
Issues covered in email templates include:
- Request to view all images from session
- Client doesn’t wish to have images shared online
- Cancellation with request for full refund
- Requests to purchase images from another client’s session
- Venue requesting rights to images
- Request for RAW images
- Client wishing to share images anywhere they want
- Contract language dispute
- Client editing photos without permission
- Issues with client appearance
- Vaccination status
FREE BONUS: Vaccination client email copy.
Document is delivered as a PDF.
Template in .doc for easy copy-paste
Highlighted guides and notes for easy fill-in-the-blank customization
Access to TLT KNOWLEDGE BASE - explanations of key contractual provisions so you understand and can explain to your clients
#1 Download instantly via email
#2 Back-up to your digital file system for use in future
#3 Fill-in-the-blank and edit based on guides in the contract
#4 Copy/paste into any online contract signing system or CRM for use!
Why choose TheLawTog?
Headed by Rachel Brenke, TheLawTog is the only dedicated resource for photographers. With practicing lawyers, business consultants, CPA, financial planners (and more!) you’ll get information with first-hand experience to help your photography business.
Can I edit the contracts?
Yes! They come as .doc files so you can fill-in-the-blank, remove or add what you need. We provide options and headings to easily allow for editing.
Can I use these contracts if not in the US?
TheLawTog®’s contract forms are drafted on general American law-based contract principles and are applicable to many states. Due to variations in law based on location and business policies, the contracts are editable and easily adaptable. If you are a photographer outside the US, the policies may be implemented for your business, but U.S. Federal Copyright laws and other legal theories may not apply. For example, in the United States, unless otherwise contracted, the photographer retains copyright ownership of images. However, in other countries, the law may give the copyright ownership to the client and necessitate a provision for transfer.
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